"Frank, from the beginning I felt comfortable with Frank and confident that he was trustworthy and knowledable in the process of my mortgage. He kept in constant contact with me and replied to my emails after business hours. I never had to reach back out to him, because he was sidetracked or busy with another client. Frank laid out the whole process, what to expect and took time to answer all my questions with patience and care. My closing went exactly as planned, without a hitch."